Terms & Conditions for payment:
The Prevention Training Service staff will work with you to ensure successful registration for any event we offer on this web site.
Cancellations and refunds for the Experiential Training Laboratory must be in writing and emailed to register@preventiontrainingservices.com before midnight November 14, 2022. No refunds will be attainable after November 14, 2022.
Cancellations and substitutions for virtual conference registrations must be in writing and emailed to register@preventiontrainingservices.com at least 5 days before the event begins. Please include with your email a copy of your receipt or transaction number and the billing address used at the credit card payment portal, since this is the only record we have for your payment.
If we have already received payment, you may always substitute another person onsite, however they may not receive a name badge or other personalized items.
ALL PAYMENT REFUNDS:
There is a $25 administrative fee for any cancelled registration. If you paid with a credit card the refund will be less the credit card processing fees. All refunds will be issued by a company check after the payment (agency check or credit card) has been received in the Prevention Training Service bank account.
Event Cancellation Policy:
It may be necessary, for reasons beyond the control of the PTS, to change the venue, courses, speakers or the timing of the program. We will keep you informed of such changes, but any reasonable change to the scheduled event will not constitute a reason to refund the registration fee. In the event that the training is cancelled by PTS the registration fee shall be refunded in full. The liability of PTS shall be limited to that refund, and PTS shall not be liable for any other loss, cost or expense incurred, such as nonrefundable hotel or travel reservation charges.